new castle · new south wales
Brisbane-based
Australian data sovereignty
Governed by design
The local picture
New castle at a glance
Port of Newcastle
World's largest coal export port by tonnage, now diversifying into energy and renewables
Hunter energy transition
Hydrogen and offshore wind supply chain projects layering new compliance work onto existing operators
Manufacturing base
Steel fabrication, marine servicing and precision engineering supplying mining and energy clients across the Hunter
John Hunter Hospital
Anchors a growing health and allied services cluster in the city's west
Where AI helps
01
Berth and vessel scheduling admin
Draft scheduling updates, demurrage notes and stevedoring paperwork from vessel movement data, so the office is not re-keying the same information across systems.
→ Scheduling admin cut by around 40%
02
Compliance & prequalification packs
Build first-pass responses to port authority, energy project and mining client prequalification packs from your own capability statements and safety records.
→ Tender preparation time cut by 40 to 60%
03
Workshop quoting & job packs
Turn a drawing, scope note or enquiry into a structured quote and job pack for fabrication and marine servicing work, so quotes go out before the client has moved on.
→ Quotes out the door in hours, not days
04
Maintenance & service history search
Make years of maintenance logs, fault notes and manuals searchable in plain language, so new staff get accurate answers without pulling a senior tradesperson off the tools.
→ Onboarding and handover time reduced by around 40%
05
Energy project reporting
Draft the recurring progress and compliance reports that hydrogen, wind and renewables projects require from their supply chain, built from your own site data.
→ Reporting turnaround cut from days to hours
06
Client & supplier enquiries
Triage and draft replies to routine enquiries about scheduling, availability and service status, so the office stays responsive during the busiest weeks.
→ Routine enquiries handled without escalation

One proven workflow. Real AI results for your business.
Common questions
Do you offer AI agents for small businesses in Newcastle?
Yes, Sunburnt AI works with Newcastle businesses of all sizes. Contact us and we'll build an agent around your needs.
Is my business data secure with Sunburnt AI's platform?
Your data is protected with strict security protocols. Get in touch and we'll explain exactly how.
Is AI automation worth it for a small Newcastle business?
Yes, our AI agents fit your budget and solve real problems. Reach out and we'll show you what's possible.
Can AI agents handle seasonal peaks and busy trading periods?
Yes, our AI agents scale automatically during peak periods. Contact us and we'll set it up to match your busiest days.























